This closing session draws the whole SharePoint day together through two real South African public-sector records-management implementations, both delivered first-hand by the facilitator as a consultant on behalf of another vendor. The two took opposite routes: the Department of Human Settlements, which built its full file plan into SharePoint and automated around it, and the Gauteng Legislature, which decided a rigid file plan did not fit and used grouping and tagging instead. The point is not which is right, but why each fit its content - and what it cost. You will leave with a 90-day action
